Call Auntie Vi’s
877-677-CRIB (2742)
auntievis@hotmail.com
Servicing ALL of
Cape Cod
Since 1999!

Auntie Vi's Children's Rental Home Page
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".. Perfect, from start to finish. Thanks for providing such a great, personal service that makes me look like an efficient Nana who does it all (when really, half of
it comes from
Auntie Vi!).
See you next summer!..."

Marjorie Clapprood
Mashpee/ Popponeset, MA






 


Auntie Vi's Frequently Asked Questions


What Cape Cod towns do you deliver to?
Auntie Vi's Childrens Rental Center will deliver to all Cape Cod towns:
Barnstable, Bourne, Brewster, Chatham, Centerville, Dennis, Eastham, Falmouth, Harwich, Hyannis, Mashpee, Orleans, Osterville, Sagamore, Sandwich,Truro, Provincetown, Wellfleet and Yarmouth. Auntie Vi's does not deliver to Martha's Vineyard or Nantucket.

How far in advance should I make reservations?
You should make your reservations as soon as you know your travel or vacation dates.

What if I want to rent on a Wednesday and then leave the following Thursday,
can I do that?
Yes. We deliver and pick up rentals every day.

Can I pick up the rental items myself?
No. Auntie Vi’s delivers and picks up all rental items.

Can delivery be made to our hotel or rental property prior to our arrival and picked up after our departure?
Yes. Just provide us with a contact name and phone number and Auntie Vi will make delivery and pick-up arrangements.

 Do you confirm the rental?
Yes. Auntie Vi’s will contact you to confirm and to make the payment arrangements.

Can I pay by check?
Yes. Once the order is placed and if there is time, you have up to one week for Auntie Vi’s to receive your payment. All payments should be sent to Auntie Vi’s, P.O. Box 238,
Mashpee, MA 02649.

What if I want to pay by credit card? When will my credit card be charged?
 Your credit card will be charged the entire amount a week before your rental.

What if my plans change and I need to cancel?
If you cancel a week or more prior to your arrival date, you will receive a full refund. If you cancel less than a week prior to your arrival, there is no refund.

Do you provide daily rental rates?
No. All rental rates are per week. If you rent for three days, the amount charged is still the same as a week.

Is there a delivery or pickup fee?
Yes. All orders have a delivery fee based on location.

What if I am not happy with the rental item?
If you are not happy with the item, please let us know immediately. We will make arrangements with you to either replace the item or pick the item up.

An emergency has occured and I need to leave early, what should I do about the rental items?
Please contact Auntie Vi's and schedule a pickup time for our rental items.

What about cleaning the rental items?
High chairs and strollers need to be clean prior to pickup. Linens DO NOT need to be cleaned prior to pickup.

 

 

 

 
 




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